SMA Careline®
The SMA Careline® is here for healthcare professionals and parents alike. Our team have over 100 years’ cumulative experience with backgrounds in nursing, childminding and midwifery.
The team are available 24/7, 365 days of the year to support you with answers and information on a range of different topics from breastfeeding and feeding issues, to allergies and questions on our product range.
Various ways to contact us
There are many ways you can get in touch with our Careline team.
Call us
Call free of charge, 8am to 6pm, Monday to Friday:
0800 0 81 81 80 (UK)
1800 931 832 (Ireland)
We can also give you a call back outside of these hours.
Live Chat
Get easy access to our expert mums with over 20 years of experience. Live chat is available 9am to 5pm, Monday to Friday.
*Our live chat is only available in the UK and Ireland. Please read our terms and conditions before using the service.
Sorry, Live Chat is unavailable at the moment. We're always around for a call though on 0800 0 81 81 80 in the UK or 1800 931 832 in Ireland. Or you can email us.
Need Advice? Ask our expert parents with over 20 years of experience (Available Monday to Friday 9am to 5pm).
Email us
You’ll hear from us soon – even during busy times. We answer all emails within two working days. If you need an answer right away, give us a call on 0800 0818180 (UK) or 1800 931832 (Ireland).
Local sales representative
Your local area has a dedicated Paediatric Product Specialist to provide product support and education. Request a call, visit, virtual meeting, samples or the supply of information